HEALTH AND SAFETY MEASURES
CRUISE WITH CONFIDENCE
TRAVEL REQUIREMENTS BY COUNTRY OF RESIDENCE AND CRUISE DESTINATION
For ships departing from U.S. ports, wearing masks and social distancing onboard are optional for fully vaccinated guests and recommended but not required for unvaccinated guests.
Masks are optional unless required by local regulation in our terminals. Guests must follow all local mask regulation at public ports of call. Protocols are subject to change.
The exact protocols for Winter 2022/23 itineraries are subject to change and will adapt according to the evolution of the pandemic and local requirements. Information will be updated on a regular basis when available.
PLEASE SELECT YOUR CRUISE DESTINATION BELOW TO VIEW THE LATEST TRAVEL REQUIREMENTS
YOUR CRUISE EXPERIENCE
All cruise facilities and services (restaurants and bars, entertainment and activities, outdoor areas & pools, and guest services) are available and fully operational. On board our ships you'll enjoy a unique cruise experience with total peace of mind.
Onboard services are subject to changes based on local regulations or other restrictions. The wearing of face masks is highly recommended. In certain circumstances, this recommendation might be due to a mandatory requirement by applicable health authority’s regulations of a country or port of call visited.
*Thermal Area experiences are by appointment only.
- Are there any travel restrictions or travel requirements based on a destination?
Due to the COVID-19 pandemic, there might be international travel restrictions depending on your cruise destination and your country of residence. Currently, guests who are residents in Iran, China, Indonesia, Malaysia, Philippines, and Singapore are not permitted to cruise (until October 2022).
In addition, travel requirements might be different according to your cruise destination. Please select your destination below.
TRAVEL INSURANCE REQUIREMENTS
- Is travel insurance required in order to cruise?
For U.S. and Puerto Rico residents departing on cruises from a U.S. port:
MSC Cruises encourages but does not require guests to purchase travel insurance either through MSC Cruises or another provider. Guests can purchase travel insurance within 24 hours of making their final payment.
MSC Cruises provides COVID-19 assistance at no extra charge for U.S. and Puerto Rico residents who are fully vaccinated. Children under the required vaccination age based on the dates above, regardless of vaccination status, traveling with fully vaccinated parents/guardians (with proof of vaccination) also benefit from this assistance.
If you test positive for COVID-19 within 14-days prior to your cruise, you and your traveling party will receive a full refund.
If you test positive for COVID-19 at the terminal, you and your traveling party will receive a full refund and assistance, if required, with land-based quarantine.
If you test positive for COVID-19 during your cruise, you and your traveling party will receive a pro-rated refund and assistance, if required, with onboard medical care and land-based quarantine.
For U.S. and Puerto Rico residents departing on cruises from a non-U.S. port and non-U.S. residents departing on cruises from U.S. and international ports:
For all new reservations, beginning July 1, 2022, MSC Cruises strongly encourages but does not require guests to purchase travel insurance with COVID-19 protection either through MSC Cruises or another provider. Guests can purchase travel insurance within 24 hours of making their final payment.
During your cruise, you may be exposed to specific COVID-19 risks that may not be covered by existing insurance policies without COVID-19 protection such as cancellation, interruption, repatriation expenses, quarantine, medical assistance, and related expenses, as well as hospitalization. If you have no insurance in place, you may be exposed to additional costs that may not be covered by the company.
The insurance should be purchased to cover you and your traveling party from the confirmation date of your booking through the end of your cruise and flight or your Stay & Cruise package.
EMBARKATION / DISEMBARKATION
- What will happen if embarkation is denied to a guest for health reasons?
If a guest is then not considered fit to travel, they will be assisted in their next steps of a return home or will be potentially being treated in a local medical facility to ensure maximum support and care. . All guests who have purchased travel insurance with COVID-19 protection will be fully protected.
ONBOARD MEDICAL SERVICES
- What happens if there is a suspected case of COVID-19 on board?