customer service

If you would like any assistance, just give us a call.

Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. We're here to help you in any way we can.
Telephone Number


Hours of Operation


Mon-Fri: 8:00 am - 11:00 pm EST

Sat-Sun: 9:00 am - 9:00 pm EST

MSC Cruises USA

6750 N. Andrews Avenue
Suite 100
Fort Lauderdale, FL 33309

MSC Cruises Cares

For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline.