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What To Know Before You Go - U.S. Residents

(For cruises departing from the U.S.)
Last Update: September 3, 2021

The below travel requirements are applicable to U.S. residents cruising from the U.S.

 

The Bahamas now requires all cruise guests (12 years and older) to be fully vaccinated beginning September 3, 2021, and such requirement is currently planned to remain in effect until November 1, 2021, at which point the policy may be updated. Accordingly, MSC Cruises requires guests ages 12 and older to present proof of COVID-19 vaccination, with the final dose of their vaccine administered at least 14 days before sailing. We will continually evaluate these requirements and make updates as local public health standards evolve. Please read the requirements based on your departure date for exact information and to ensure you are not denied boarding.

 

MSC Cruises highly recommends guests are fully vaccinated in order to enjoy a superior experience while sailing with us. Guests who are not fully vaccinated will be required to purchase a Travel Protection Plan with coverage for COVID-19, MSC Cruises COVID-19 Testing & Related Services and will be subject to more stringent protocols which will be in place by the time you cruise. At the moment, these include but are not limited to the required purchase of MSC sponsored shore excursions in order to go ashore, required testing upon embarkation, while on board and disembarkation for cruises 5-nights & longer.

 

On board our ships sailing in the Caribbean, all guests will be able to enjoy a variety of entertainment, activities, venues, and dining options. At specific times, events, activities, venues and dining, will be designated for vaccinated guests only. If you are traveling together with non-vaccinated guests they will not be allowed to enter the vaccinated only areas, however we will have plenty of options for events open to all. Please consult the Daily Program on board for specific details.


Guests will be considered fully vaccinated if they have received their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines (or their single dose, such as the Johnson & Johnson vaccine) at least 14 days prior to the cruise.  Currently, the CDC does not recognize any mixed combination of COVID-19 vaccines as fully vaccinated.  If you are unable or unwilling to show proof of vaccination, you must comply with the requirements for not fully vaccinated guests.

not fully vaccinated guest is considered to be someone: 1) who has not  received their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines (or their single dose, such as the Johnson & Johnson vaccine) at least 14 days prior to the cruise; or 2) someone who is vaccinated but unwilling or unable to show their proof of vaccination; or 3) any mixed combination of COVID-19 vaccine; or 4) children 11 years old and younger.

 
Please note that any guest, independent of vaccination, who has COVID-19 symptoms and is confirmed positive with onboard testing will be isolated (along with any close contacts) on board and disembarked at the home port at the end of the cruise (unless significant medical care is required before the end of the cruise, thus requiring emergency medical evacuation from the ship before the end of the cruise). These cases and close contact will be managed according to MSC Cruises Health & Safety Protocol.

PRE-CRUISE REQUIREMENTS

Please select your departure date and read the below requirements to ensure you are not denied boarding

All Cruises Departing From US: Beginning Sep. 13 through & including Oct. 31, 2021

 

- FULLY VACCINATED GUESTS & CHILDREN 2 - 11 YEARS OLD

  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: The guest making the cruise booking will be required to accept the terms and conditions on behalf of and with the consent of all persons named in the booking. This can be completed by visiting web check-in.

  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: You must provide your health status and advise MSC Cruises that you will be fully vaccinated at the time of your cruise by completing the health questionnaire

  • NEGATIVE TEST REQUIRED**: All fully vaccinated guests must provide documentation of a negative COVID-19 test at the pier. The test must be taken within 2 days of departure and the guest is responsible for the test and cost. Fully vaccinated guests must provide either a negative RT-PCR test, negative NAAT or negative antigen test.

  • VACCINE PROOF REQUIRED: All fully vaccinated guests, 12 years and older, will be asked to present their original CDC vaccination card at the pier upon embarkation. Photocopies or pictures of vaccination cards will not be accepted. Guests will be considered fully vaccinated if they have received their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines (or their single dose, such as the Johnson & Johnson vaccine) at least 14 days prior to the cruise. Currently, the CDC does not recognize any mixed combination of COVID-19 vaccines as fully vaccinated. If you are unable or unwilling to show proof of vaccine, you will be denied boarding.

  • CHILDREN 2 - 11 YEARS OLD REQUIREMENT: Any not fully vaccinated guest 2-11 years old must provide documentation of a negative RT-PCR, or other nucleic amplification test (NAAT) at the pier (antigen is not accepted). The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the cost. 

  • TRAVEL INSURANCE RECOMMENDED: MSC Cruises strongly recommends fully vaccinated guests purchase Travel Protection Plan with coverage for COVID-19 (view coverage/policy) or purchase travel insurance through your Travel Advisor or other insurance provider.  


  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: In case we need to reach out for important updates about your cruise, please complete web check-in as soon as possible by visiting web-check in now.

 

*A fully vaccinated guest is considered to be someone 12 years and older and they have been fully vaccinated at least 14 days after the second dose (or 14 days after the Johnson & Johnson 1 dose vaccine) prior to the cruise. If you are unable or unwilling to show proof of vaccination and a negative test, you will be denied boarding. Please refer to the above for exact details on vaccine proof and negative test requirements. 

 

**Tests must be taken with an accredited test provider, such as a drugstore chain, diagnostic lab or accredited at home telehealth provider and taken no more than 2 days before arriving at the terminal for embarkation. Guests will be required to show their negative test result upon arriving at the pier. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Test results will need to clearly show the type of test (Antigen, RT-PCR or NAAT), testing location/provider’s name, negative result, the guest’s name, and date and time the test was taken. Costs associated with this test are the guests' responsibility.


Telehealth self-tests taken at home will be accepted provided the following requirements are met:

 

  • The test must have Emergency Use Authorization from the U.S. FDA
  • The self-test process must happen under live supervision on a video call with a telehealth representative
  • The telehealth provider must issue you a result document that includes all the necessary information
  • An example of one test that meets these parameters is the supervised Abbott BinaxNow COVID-19 Ag Card Test available through the Abbott Navica app or can be purchased here: eMed.com or optum.com or anywhere these test kits are sold. Please note that test kits purchased online must be shipped to your home, and may take up to 5 business days to arrive (in the U.S.) after you order. 

 

If you are age 12 years and older and currently booked on an MSC cruise departing from PortMiami or Port Canaveral beginning September 3, 2021 through and including sailings of October 31, 2021 and you are not fully vaccinated and will not be fully vaccinated 14 days prior to the cruise, you are eligible for a full refund of any funds currently on your booking. Please contact MSC Cruises at 844-579-4349 if you booked directly with MSC Cruises or contact your Travel Advisor.

All Cruises Departing From US: Beginning Nov. 1, 2021 onward

- FULLY VACCINATED & CHILDREN 2 - 11 YEARS OLD 

Please follow the below requirements to ensure you are not denied boarding:

  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: The guest making the cruise booking will be required to accept the terms and conditions on behalf of and with the consent of all persons named in the booking. This can be completed by visiting web check-in.

  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: You must provide your health status and advise MSC Cruises if you will be vaccinated or not fully vaccinated at the time of your cruise by completing the health questionnaire

  • NEGATIVE TEST REQUIRED*: All fully vaccinated guests must provide documentation of a negative COVID-19 test at the pier. The test must be taken within  2 days of departure and the guest is responsible for the test and cost. Fully vaccinated guests must provide either a negative RT-PCR test, negative NAAT or negative antigen test.

  • VACCINE PROOF REQUIRED: All fully vaccinated guests, 12 years and older, will be asked to present their original CDC vaccination card at the pier upon embarkation.  Photocopies or pictures of vaccination cards will not be accepted.  Guests will be considered fully vaccinated if they have received their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines (or their single dose, such as the Johnson & Johnson vaccine) at least 14 days prior to the cruise.  Currently, the CDC does not recognize any mixed combination of COVID-19 vaccines as fully vaccinated.  If you are unable or unwilling to show proof of vaccination, you must comply with the requirements for not fully vaccinated guests.

  • CHILDREN 2 - 11 YEARS OLD REQUIREMENT: Any not fully vaccinated guest 2-11 years old must provide documentation of a negative RT-PCR, or other nucleic amplification test (NAAT) at the pier (antigen is not accepted). The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the cost. 

  • TRAVEL INSURANCE RECOMMENDED: MSC Cruises strongly recommends fully vaccinated guests purchase Travel Protection Plan with coverage for COVID-19 (view coverage/policy) or purchase travel insurance through your Travel Advisor or other insurance provider.  

  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: In case we need to reach out for important updates about your cruise, please complete web check-in as soon as possible by visiting web-check in now.

 

*Tests must be taken with an accredited test provider, such as a drugstore chain, diagnostic lab or accredited at home telehealth provider and taken no more than 2 days before arriving at the terminal for embarkation. Guests will be required to show their negative test result upon arriving at the pier. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Test results will need to clearly show the type of test (Antigen, RT-PCR or NAAT), testing location/provider’s name, negative result, the guest’s name, and date and time the test was taken. Costs associated with this test are the guests' responsibility.


Telehealth self-tests taken at home will be accepted provided the following requirements are met:

  • The test must have Emergency Use Authorization from the U.S. FDA
  • The self-test process must happen under live supervision on a video call with a telehealth representative
  • The telehealth provider must issue you a result document that includes all the necessary information
  • An example of one test that meets these parameters is the supervised Abbott BinaxNow COVID-19 Ag Card Test available through the Abbott Navica app or can be purchased here: eMed.com or optum.com or anywhere these test kits are sold. Please note that test kits purchased online must be shipped to your home, and may take up to 5 business days to arrive (in the U.S.) after you order. 

- NOT FULLY VACCINATED

Please follow the below requirements to ensure you are not denied boarding:


  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: The guest making the cruise booking will be required to accept the terms and conditions on behalf of and with the consent of all persons named in the booking. This can be completed by visiting web check-in.

  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: You must provide your health status and advise MSC Cruises if you will be vaccinated or not fully vaccinated at the time of your cruise by completing the health questionnaire.

  • NEGATIVE TEST REQUIRED*: All guests 2 years and older — regardless of vaccination status — must provide documentation of a negative COVID-19 test at the pier. The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the test and cost. Not fully vaccinated guests must provide a negative RT-PCR test or NAAT (antigen is not accepted for guests not fully vaccinated). 

  • TRAVEL INSURANCE REQUIRED: Any booking that contains a not fully vaccinated guest 12 years & older must have a Travel Protection Plan with coverage for COVID-19.  If purchased from MSC Cruises (view coverage/policy), this must be purchased prior to making final payment on your booking. You must either purchase insurance through MSC Cruises or present at the pier documentation of sufficient coverage purchased from another provider, or you will be denied boarding. 

  • ADDITIONAL TESTING REQUIRED: Guests 12 years and older that are not fully vaccinated will be required to purchase our COVID-19 Testing and Related Services. If you do not purchase the COVID-19 Testing & Related Services, you will be denied boarding. For guests 2 – 11 years old, we will cover these costs.

  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: In case we need to reach out for important updates about your cruise, please complete web check-in as soon as possible by visiting web-check in now.

*Tests must be taken with an accredited test provider, such as a drugstore chain or diagnostic lab, taken no more than 3 days before arriving at the terminal for embarkation. Guests will be required to show their negative test result upon arriving at the pier. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Test results will need to clearly show the type of test (RT-PCR or NAAT), testing location/provider’s name, negative result, the guest’s name, and date and time the test was taken. Costs associated with this test are the guests' responsibility.

TERMINAL & EMBARKATION REQUIREMENTS

Please select your departure date and read the below requirements to ensure you are not denied boarding
 

All Cruises Departing From US: Beginning Sep. 13 through & including Oct. 31, 2021

- FULLY VACCINATED & GUESTS 2 - 11 YEARS OLD

Please follow the below requirements to ensure you are not denied boarding:

  • MASK REQUIRED: You will be required to wear a mask throughout the terminal and during embarkation.  

  • PROOF OF CDC VACCINE CARD: All fully vaccinated guests, 12 years and older, will be asked to present their original CDC vaccination card at the pier upon embarkation.  Photocopies or pictures of vaccination cards will not be accepted. Guests will be considered fully vaccinated if they have received their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines (or their single dose, such as the Johnson & Johnson vaccine) at least 14 days prior to the cruise.  Currently, the CDC does not recognize any mixed combination of COVID-19 vaccines as fully vaccinated. If you are unable or unwilling to show proof of vaccination, you will be denied boarding.

  • PROOF OF NEGATIVE TEST REQUIRED*: All fully vaccinated guests must provide documentation of a negative COVID-19 test at the pier. The test must be taken within 2 days of departure and the guest is responsible for the test and cost. Fully vaccinated guests must provide either a negative RT-PCR test, negative NAAT or negative antigen test. 

  • ASSIGNED ARRIVAL TIME: Your cruise ticket will include a set arrival time. Please follow the policy and arrive at your designated time, otherwise you may be asked to wait outside until your embarkation time. 

  • GUESTS 2 - 11 YEARS OLD: Any not fully vaccinated guest 2-11 years old must provide documentation of a negative RT-PCR, or other nucleic amplification test (NAAT) at the pier (antigen is not accepted). The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the cost. 

 

**Tests must be taken with an accredited test provider, such as a drugstore chain, diagnostic lab or accredited at home telehealth provider and taken no more than 2 days before arriving at the terminal for embarkation. Guests will be required to show their negative test result upon arriving at the pier. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Test results will need to clearly show the type of test (Antigen, RT-PCR or NAAT), testing location/provider’s name, negative result, the guest’s name, and date and time the test was taken. Costs associated with this test are the guests' responsibility.


Telehealth self-tests taken at home will be accepted provided the following requirements are met:

 

  • The test must have Emergency Use Authorization from the U.S. FDA
  • The self-test process must happen under live supervision on a video call with a telehealth representative
  • The telehealth provider must issue you a result document that includes all the necessary information
  • An example of one test that meets these parameters is the supervised Abbott BinaxNow COVID-19 Ag Card Test available through the Abbott Navica app or can be purchased here: eMed.com or optum.com or anywhere these test kits are sold. Please note that test kits purchased online must be shipped to your home, and may take up to 5 business days to arrive (in the U.S.) after you order. 

All Cruises Departing From US: Beginning Nov. 1, 2021 onward

- FULLY VACCINATED & CHILDREN 2 - 11 YEARS OLD

Please follow the below requirements to ensure you are not denied boarding:

  • MASK REQUIRED: You will be required to wear a mask throughout the terminal and during embarkation.  

  • PROOF OF CDC VACCINE CARD: All fully vaccinated guests, 12 years and older, will be asked to present their original CDC vaccination card at the pier upon embarkation. Photocopies or pictures of vaccination cards will not be accepted. Guests will be considered fully vaccinated if they have received their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines (or their single dose, such as the Johnson & Johnson vaccine) at least 14 days prior to the cruise. Currently, the CDC does not recognize any mixed combination of COVID-19 vaccines as fully vaccinated.  If you are unable or unwilling to show proof of vaccination, you must comply with the requirements for not fully vaccinated guests.

  • PROOF OF NEGATIVE TEST REQUIRED*: All fully vaccinated guests must provide documentation of a negative COVID-19 test at the pier. The test must be taken within  2 days of departure and the guest is responsible for the test and cost. Fully vaccinated guests must provide either a negative RT-PCR test, negative NAAT or negative antigen test.

  • CHILDREN 2 - 11 YEARS OLD REQUIREMENT: Any not fully vaccinated guest 2-11 years old must provide documentation of a negative RT-PCR, or other nucleic amplification test (NAAT) at the pier (antigen is not accepted). The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the cost. 

  • ASSIGNED ARRIVAL TIME: Your cruise ticket will include a set arrival time. Please follow the policy and arrive at your designated time, otherwise you may be asked to wait outside until your embarkation time. 

 

*Tests must be taken with an accredited test provider, such as a drugstore chain, diagnostic lab or accredited at home telehealth provider and taken no more than 2 days before arriving at the terminal for embarkation. Guests will be required to show their negative test result upon arriving at the pier. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Test results will need to clearly show the type of test (Antigen, RT-PCR or NAAT), testing location/provider’s name, negative result, the guest’s name, and date and time the test was taken. Costs associated with this test are the guests' responsibility.

 

Telehealth self-tests taken at home will be accepted provided the following requirements are met:

• The test must have Emergency Use Authorization from the U.S. FDA.
• The self-test process must happen under live supervision on a video call with a telehealth representative.
• The telehealth provider must issue you a result document that includes all the necessary information.
• An example of one test that meets these parameters is the supervised Abbott BinaxNow COVID-19 Ag Card Test available through the Abbott Navica app or can be purchased here: eMed.com or optum.com or anywhere these test kits are sold. Please note that test kits purchased online must be shipped to your home, and may take up to 5 business days to arrive (in the U.S.) after you order. 
 

- NOT FULLY VACCINATED

Please follow the below requirements to ensure you are not denied boarding:


  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: The guest making the cruise booking will be required to accept the terms and conditions on behalf of and with the consent of all persons named in the booking. This can be completed by visiting web check-in.

  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: You must provide your health status and advise MSC Cruises if you will be vaccinated or not fully vaccinated at the time of your cruise by completing the health questionnaire.

  • NEGATIVE TEST REQUIRED*: All guests 2 years and older — regardless of vaccination status — must provide documentation of a negative COVID-19 test at the pier. The test must be taken no more than 2 days before arriving at the terminal for embarkation and the guest is responsible for the test and cost. Fully vaccinated guests must provide either a negative RT-PCR test or negative NAAT (antigen is not accepted) at the pier

  • TRAVEL INSURANCE REQUIRED: Any booking that contains a not fully vaccinated guest 12 years & older must have a Travel Protection Plan with coverage for COVID-19. If purchased from MSC Cruises (view coverage/policy), this must be purchased prior to making final payment on your booking. You must either purchase insurance through MSC Cruises or present at the pier documentation of sufficient coverage purchased from another provider, or you will be denied boarding. 

  • ADDITIONAL TESTING REQUIRED: Guests 12 years and older that are not fully vaccinated will be required to purchase our COVID-19 Testing and Related Services. If you do not purchase the COVID-19 Testing & Related Services, you will be denied boarding. For guests 2 – 11 years old, we will cover these costs.

  • NEGATIVE TEST AT EMBARKATION: You will be required to take a rapid antigen test at the pier prior to embarkation (covered by MSC Cruises) and test negative. If you test positive, you will be denied boarding along with any/all not fully vaccinated members of your traveling party. If anyone in your traveling party is fully vaccinated, non-symptomatic and tests negative upon embarkation, they will be permitted to board. 

  • IMMEDIATE ACTION AFTER MAKING A RESERVATION: In case we need to reach out for important updates about your cruise, please complete web check-in as soon as possible by visiting web-check in now.

  

*Not fully Vaccinated Guests:
Tests must be taken with an accredited test provider, such as a drugstore chain or diagnostic lab, taken no more than 3 days before arriving at the terminal for embarkation. Guests will be required to show their negative test result upon arriving at the pier. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Test results will need to clearly show the type of test (Antigen, RT-PCR or NAAT), testing location/provider’s name, negative result, the guest’s name, and date and time the test was taken. Costs associated with this test are the guests' responsibility.

ONBOARD, ASHORE & DISEMBARKATION REQUIREMENTS

Please follow the below requirements to ensure you helping create a safe and enjoyable cruise for everyone:
 

Requirements for all Cruises

 

- FULLY VACCINATED

Please follow the below requirements to ensure you helping create a safe and enjoyable cruise for everyone:

  • MASK REQUIRED: You will be required to wear a mask throughout the cruise while indoors and in public areas. Mask use is not required outdoors. Where social distancing is not possible outdoors, mask use is recommended for all guests. You must wear your mask during disembarkation and throughout the terminal as well. 

  • If you become symptomatic during your cruise, you will be required to take a RT-PCR test on board (covered by MSC Cruises).

  • You are free to go ashore in each port of call, including our exclusive private island, Ocean Cay MSC Marine Reserve, or enjoy one of our many offered shore excursions.

  • PLEASE NOTE: Fully vaccinated guests in the same traveling party with a not fully vaccinated guest or a child 11 years old or younger are considered not fully vaccinated for the purposes of shore excursions.
 

- NOT FULLY VACCINATED

Please follow the below requirements to ensure you helping create a safe and enjoyable cruise for everyone:

  • MASK REQUIRED: You will be required to wear a mask throughout the cruise while indoors and in public areas. Mask use is not required outdoors. Where social distancing is not possible outdoors, mask use is recommended for all guests. You must wear your mask during disembarkation and throughout the terminal as well. 

  • If you become symptomatic during your cruise, you will be required to adhere to a RT-PCR test on on board (covered by MSC Cruises).

  • On our exclusive private island, Ocean Cay MSC Marine Reserve, you can spend the day as you wish or you may purchase one of our many offered shore excursions.

  • On all other ports of call, you will not be allowed to go ashore unless you purchase a shore excursion through MSC Cruises. This is to help ensure everyone is following the same health and safety protocol

  • For cruises 5 nights or longer, you will be required to take a rapid antigen test within 24 hours of disembarkation (covered by MSC Cruises). If you test positive, you and your travelling party will be quarantined and will be required to follow our health and safety procedures. If anyone in your travelling party is fully vaccinated and non-symptomatic, they will not need to quarantine.
 
 

ONBOARD EXPERIENCE

  • Restaurants & Bars
    • To maintain health and safety standards, MSC Cruises has adapted processes for ordering, preparing, delivering, consuming and paying for food and beverage service
    • A new seating layout allows for social distancing, and all meals and drinks will be served at your table
    • Self-service at the buffet restaurant will be temporarily unavailable, and the food will be plated and served by our crew
    • For a contactless experience, you can access restaurant and bar menus from your personal mobile device by conveniently scanning a QR code
    • You will be required to wear a mask throughout the cruise while indoors and in public areas. Mask use is not required outdoors but is recommended for not fully vaccinated guests. Where social distancing is not possible outdoors, mask use is recommended for all guests.
  • Entertainment & Activities
    • Newly designed onboard activities and entertainment for smaller group sizes have been created
    • A wide array of activities including shows, entertainment and the Kids Club will be available by reservation at no extra charge
    • The capacity of the theater will be reduced to ensure responsible social distancing and the entertainment schedule will be extended so you can still enjoy a great variety of award-winning shows
    • All recreational and sporting equipment, fitness machines, toys, games and Kids Club equipment will be disinfected after each use


  • Outdoor Areas & Pools
    • All open decks will be accessible
    • Pools, whirlpools and the Aquapark will be available with reduced occupancy for social distancing
    • Sun beds will be separated in clusters
    • All outdoor furniture will be disinfected after every use and deeper disinfection will take place every night

     

  • Guest Services & Cutting-Edge Technologies
    • Download our app MSC For Me (or use our interactive touchscreens and in-stateroom smart TV onboard) to easily find information while avoiding queues*
    • Remote desks will be available on embarkation day for in-person questions
    • You should always call before going to any desk for information
    • Cashless payments will be highly recommended



    *MSC for Me digital channels (mobile app, in-stateroom smart TV, interactive touchscreens) is available on MSC Meraviglia, MSC Bellissima, MSC Grandiosa, MSC Seaview, MSC Seaside, MSC Splendida, MSC Virtuosa and MSC Seashore and MSC Magnifica (limited version).


Experience, Bella | MSC Cruises

Enhanced cleaning & disInfecting

  • Elevated Standards of Cleanliness
    • New cleaning methods including the use of hospital-grade disinfectants, electrostatic sprayers, increased cleaning frequency and a focus on high-traffic, frequently-touched areas
    • Staterooms cleaned daily, with additional deep sanitation at the end of each cruise
    • 100% fresh, external air supplied to all staterooms and public spaces, with no re-circulation
    • Hand sanitizer dispensers available around the ship
  • Enhanced Medical Supplies & Services
    • Fully equipped Medical Center, including COVID-19 testing equipment, ventilators and increased number of highly trained staff on board
    • Comprehensive isolation and quarantine procedures and a response plan in place with local authorities that will be activated in case of suspected or confirmed COVID-19 situations

faq

VACCINATION GUIDELINES

- Who is defined as fully vaccinated? Who is defined as not fully vaccinated?

Guests will be considered fully vaccinated if they have received their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines (or their single dose, such as the Johnson & Johnson vaccine) at least 14 days prior to the cruise.  Currently, the CDC does not recognize any mixed combination of COVID-19 vaccines as fully vaccinated.  If you are unable or unwilling to show proof of vaccination, you must comply with the requirements for not fully vaccinated guests.

not fully vaccinated guest is considered to be someone: 1) who has not  received their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines (or their single dose, such as the Johnson & Johnson vaccine) at least 14 days prior to the cruise; or 2) someone who is vaccinated but unwilling or unable to show their proof of vaccination; or 4) any mixed combination of COVID-19 vaccine; or 3) children 11 years old and younger.

- How will you confirm if I'm fully vaccinated or not fully vaccinated? What documentation is required?

Fully Vaccinated:

If you are fully vaccinated you will be required to show proof of vaccination upon embarkation. An original CDC Vaccination Card will be accepted as proof. Photocopies or pictures of vaccination cards will not be accepted.  Guests will be considered fully vaccinated if they have received their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines (or their single dose, such as the Johnson & Johnson vaccine) at least 14 days prior to the cruise.  Currently, the CDC does not recognize any mixed combination of COVID-19 vaccines as fully vaccinated.  If you are unable or unwilling to show proof of vaccination, you must comply with the requirements for not fully vaccinated guests. If you are unable or unwilling to show proof of vaccination, you will be considered not fully vaccinated.

 

In addition, cruises departing on August 27th onward: All guests 2 years and older — regardless of vaccination status — must provide documentation of a negative COVID-19 test* at the pier. The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the test and cost. Fully vaccinated guests must provide either a negative RT-PCR test, negative NAAT or negative antigen test. See below for more details about tests.

 

Not Fully Vaccinated:

If you are not fully vaccinated, all guests 2 years and older – regardless of vaccination status – must provide documentation of a negative COVID-19 test at the pier. The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the test and cost. Not fully vaccinated guests must provide a negative RT-PCR test or NAAT (antigen is not accepted for guests not fully vaccinated).

In addition, guests 12 years and older who are not fully vaccinated will be required to show proof of travel insurance with coverage for COVID-19 and COVID-19 Testing & Related Services, otherwise you will be denied boarding.

 

 

*Tests must be taken with an accredited test provider, such as a drugstore chain or diagnostic lab, taken no more than 3 days before arriving at the terminal for embarkation. Guests will be required to show their negative test result upon arriving at the pier. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Test results will need to clearly show the type of test (Antigen, RT-PCR or NAAT), testing location/provider’s name, negative result, the guest’s name, and date and time the test was taken. Costs associated with this test are the guests' responsibility.

TRAVEL INSURANCE REQUIREMENTS

- Is travel insurance required in order to cruise?

A travel protection plan with coverage for COVID-19 is required for guests 12 years and older who are not fully vaccinated or unable or unwilling to provide proof of vaccination. Additionally, any fully vaccinated guest in the same stateroom with a not fully vaccinated guest (12 years and older) will be required to purchase a travel protection plan with coverage for COVID-19.

 

This must be purchased prior to making final payment on your cruise. If you’ve already booked your cruise and have not purchased a travel protection plan with coverage for COVID-19, you may call 844-579-4349, if you booked direct with MSC Cruises, or contact your travel advisor to add this to your booking prior to final payment.  If insurance is not purchased within the allotted timeframe, you will be denied boarding.
 

For guests who are not fully vaccinated and wanting to purchase their own travel insurance, it is required to provide sufficient coverage with COVID-19 protection. Guests that purchase insurance other than the one offered by MSC Cruises must provide proof of their valid travel insurance policy that has a minimum of (a) $25,000 per person in medical expense coverage and (b) $50,000 coverage for emergency medical evacuation, both with no COVID-19 exclusions. The insurance policy must name the guest as the policy holder or beneficiary. Guests must bring a printed version of the insurance policy, showing the name of each of the covered guest(s) and a description of the coverage in the policy to the pier. This documentation will be reviewed by our staff at the terminal prior to boarding.  If the above requirements have not been met within the travel insurance policy, guests will be denied boarding.

    

 

View full details of MSC Cruises Travel Protection Plan with coverage for COVID-19

 

- Are children required to purchase travel insurance?

Children 11 years old and younger are not required to purchase travel insurance. 

 

Children 12 years and older are required to purchase travel insurance if they are: a) not fully vaccinated or b) unable or unwilling to show proof of vaccination and/or c) traveling with parents/guardians that are not fully vaccinated. 

 

If you are not fully vaccinated and you purchase travel insurance on your own, the policy must have a minimum of (a) $25,000 per person in medical expense coverage and (b) $50,000 coverage for emergency medical evacuation, both with no COVID-19 exclusions. The insurance policy must name the guest as the policy holder or beneficiary. Guests must bring a printed version of the insurance policy, showing the name of each of the covered guest(s) and a description of the coverage in the policy to the pier. This documentation will be reviewed by our staff at the terminal prior to boarding.  If the above requirements have not been met within the travel insurance policy, guests will be denied boarding.

- What is the Travel Protection Plan with coverage for COVID-19?

Click here to find more information regarding our Travel Protection Plan with coverage for COVID-19.

- Can I purchase the Travel Protection Plan with coverage for COVID-19 after I've booked my cruise? 

Yes, guests can purchase the Travel Protection Plan with coverage for COVID-19 offered by MSC Cruises after they've made a booking as long as final payment has not been completed. Once final payment has been made, guests will no longer be able to add the insurance.  You will be denied boarding if you have not fulfilled MSC Cruises’ insurance requirements.

PREPARE FOR MY UPCOMING CRUISE

- Do I need to provide an RT-PCR test upon embarkation?

Yes, see guidelines below:


Cruises departing Sep. 13 - Oct. 31, 2021:
Fully Vaccinated Guests & Children 2 - 11 Years Old
All fully vaccinated guests must provide documentation of a negative COVID-19 test at the pier. The test must be taken within 2 days of departure and the guest is responsible for the test and cost. Fully vaccinated guests must provide either a negative RT-PCR test, negative NAAT or negative antigen test.
CHILDREN 2 - 11 YEARS OLD REQUIREMENT: Any not fully vaccinated guest 2-11 years old must provide documentation of a negative RT-PCR, or other nucleic amplification test (NAAT) at the pier (antigen is not accepted). The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the cost. 

Tests must be taken with an accredited test provider, such as a drugstore chain, diagnostic lab or accredited at home telehealth provider and taken no more than 2 days before arriving at the terminal for embarkation. Guests will be required to show their negative test result upon arriving at the pier. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Test results will need to clearly show the type of test (Antigen, RT-PCR or NAAT), testing location/provider’s name, negative result, the guest’s name, and date and time the test was taken. Costs associated with this test are the guests' responsibility.


Telehealth self-tests taken at home will be accepted provided the following requirements are met:

 

  • The test must have Emergency Use Authorization from the U.S. FDA
  • The self-test process must happen under live supervision on a video call with a telehealth representative
  • The telehealth provider must issue you a result document that includes all the necessary information
  • An example of one test that meets these parameters is the supervised Abbott BinaxNow COVID-19 Ag Card Test available through the Abbott Navica app or can be purchased here: eMed.com or optum.com or anywhere these test kits are sold. Please note that test kits purchased online must be shipped to your home, and may take up to 5 business days to arrive (in the U.S.) after you order. 
     

    Note that this test kit must be shipped to your home in most cases and may take up to 5 business days to arrive (in the U.S.) after you order.

 

Cruises departing Nov. 1, 2021 onward: 
Fully Vaccinated Guests & Children 2 - 11 Years Old
All fully vaccinated guests must provide documentation of a negative COVID-19 test at the pier. The test must be taken within  2 days of departure and the guest is responsible for the test and cost. Fully vaccinated guests must provide either a negative RT-PCR test, negative NAAT or negative antigen test. Any not fully vaccinated guest 2-11 years old must provide documentation of a negative RT-PCR, or other nucleic amplification test (NAAT) at the pier (antigen is not accepted). The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the cost.
 

Tests must be taken with an accredited test provider, such as a drugstore chain, diagnostic lab or accredited at home telehealth provider and taken no more than 2 days before arriving at the terminal for embarkation. Guests will be required to show their negative test result upon arriving at the pier. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Test results will need to clearly show the type of test (Antigen, RT-PCR or NAAT), testing location/provider’s name, negative result, the guest’s name, and date and time the test was taken. Costs associated with this test are the guests' responsibility.

 

Telehealth self-tests taken at home will be accepted provided the following requirements are met:

• The test must have Emergency Use Authorization from the U.S. FDA.
• The self-test process must happen under live supervision on a video call with a telehealth representative.
• The telehealth provider must issue you a result document that includes all the necessary information.
• An example of one test that meets these parameters is the supervised Abbott BinaxNow COVID-19 Ag Card Test available through the Abbott Navica app or can be purchased here: eMed.com or optum.com or anywhere these test kits are sold. Please note that test kits purchased online must be shipped to your home, and may take up to 5 business days to arrive (in the U.S.) after you order. 

 

 Not Fully Vaccinated Guests:
All guests 2 years and older — regardless of vaccination status — must provide documentation of a negative COVID-19 test at the pier. The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the test and cost. Not fully vaccinated guests must provide a negative RT-PCR test or NAAT (antigen is not accepted for guests not fully vaccinated). 

Tests must be taken with an accredited test provider, such as a drugstore chain or diagnostic lab, taken no more than 3 days before arriving at the terminal for embarkation. Guests will be required to show their negative test result upon arriving at the pier. The results can be printed out, or can be presented on your phone, such as the email result from your test provider. Test results will need to clearly show the type of test (RT-PCR or NAAT), testing location/provider’s name, negative result, the guest’s name, and date and time the test was taken. Costs associated with this test are the guests' responsibility.

- What is the COVID-19 Testing & Related Services?

The COVID-19 Testing & Related Services is mandatory for guests 12 years and older who are not fully vaccinated. This service covers additional testing requirements and health and safety measures and costs:  $100 per guest for cruises 4 nights or less; $150 per guest for cruises 5 nights or longer. This service can be purchased prior to the cruise by calling us at 844-579-4349, if you booked direct with MSC Cruises, or contact your travel advisor to add this to your booking prior to final payment.


- What actions do I need to take prior to my cruise?

Please make sure you complete the following as soon as you make your booking:

 

All guests:

  • Complete our health questionnaire and advise MSC Cruises if you will be fully vaccinated or not fully vaccinated at time of embarkation
  • Guest making the cruise booking is required to accept the passage contract on behalf of and with the consent of all persons named in the booking
  • In case we need to reach you for important updates and announcements prior to your cruise, please complete web check-in as soon as possible
  • Please note: fully vaccinated guests in the same traveling party with a not fully vaccinated guest or a child 11 years old or younger are considered not fully vaccinated for the purposes of shore excursions. Any not fully vaccinated guests must purchase a shore excursion through MSC Cruises if they wish to go ashore.

Fully Vaccinated guests:

  • Cruises departing Sep. 13 onward will need to present an original CDC vaccination card that shows you are fully vaccinated at least 14 days prior to the cruise departure and a negative RT-PCR, NAAT or antigen test taken no more than 2 days before arriving at the pier. Children 2 - 11 years old  must provide documentation of a negative RT-PCR, or other nucleic amplification test (NAAT) at the pier (antigen is not accepted). The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the cost.

Not Fully Vaccinated guests:

  • Guests 12 years and older must get tested no more than 3 days before arriving at the terminal for embarkation and provide documentation showing your negative RT-PCR or NAAT test result at the pier (guest is responsible for the test and cost). Children 2 - 11 years old  must provide documentation of a negative RT-PCR, or other nucleic amplification test (NAAT) at the pier. The test must be taken no more than 3 days before arriving at the terminal for embarkation and the guest is responsible for the cost.

  • You are required to purchase a travel protection insurance with coverage for COVID-19 prior to final payment through MSC Cruises, or through your Travel Advisor or other insurance provider.

  • You must also purchase MSC Cruises COVID-19 Testing & Related Services prior to final payment.

    *Full details of travel protection plan with coverage for COVID-19 can be viewed in the Travel Insurance FAQ section

 

- What documentation do I need to bring with me in order to cruise?

Below is a list of what to bring with you to the pier. Without the below, you may be denied boarding.

 

All guests:

  • Cruise e-ticket
  • Passport book or passport card valid for at least 6 months after your cruise or a certified birth certificate and government id
  • Face mask (mask must be worn throughout the terminal and during embarkation) 

 

Fully Vaccinated guests:

  • Cruises departing Sep. 13 onwards: Original CDC vaccination card that shows you are fully vaccinated at least 14 days prior to the cruise departure and a negative RT-PCR, NAAT or antigen test taken no more than 2 days before arriving at the pier

 

Not Fully Vaccinated guests:

  • Proof of negative RT-PCR or NAAT test result taken no more than 3 days before arriving at the terminal for embarkation
  • Proof of travel insurance with coverage for COVID-19 (meeting all requirements), if you purchased travel insurance on your own
  • Proof of COVID-19 Testing & Related Services through MSC Cruises

 

GENERAL INFORMATION

- Can I cruise if I reside outside of the U.S.?

Currently, only U.S. & Puerto Rico residents can cruise from Miami & Orlando (Port Canaveral) through October 31, 2021.

Beginning November 1, 2021, international guests will be allowed to cruise from Miami & Orlando (Port Canaveral). Please continue to check the CDC travel guidelines for the most up-to-date information.

ONBOARD MEDICAL SERVICES

- What happens if there is a suspected case of COVID-19 on board?

The precautionary health and safety steps in the protocol are designed to mitigate the risk of COVID-19 transmission on board. If someone should fall sick, we have a fully equipped onboard 24/7 Medical Center with highly qualified medical staff who are fully trained for COVID-19 treatment and who are supported by a 24/7 ashore medical team.

 

In case of flu-like symptoms, guests should immediately notify the Medical Center and free treatment will be provided. If the onboard medical team determines a suspected COVID-19 case, a comprehensive isolation procedure and response plan, including contact tracing, will be activated in close cooperation with the health authorities.

- Have you agreed with specific ports that they will welcome your ships that have positive cases on board for medical assistance ashore?

Yes. As part of our comprehensive and enhanced health and safety protocol, we have a contingency response plan in place with all the relevant authorities in the ports where the ships will call.

- Do you have certified COVID-19 tests on board your ships?

Yes. We have FDA and CDC approved COVID-19 testing reagents and equipment on board.

- How is each guests health monitored onboard?

All MSC Cruises ships are equipped with state-of-the-art medical services and an increased number of qualified medical staff onboard, supported by a dedicated 24/7 ashore Medical Team. We continuously monitor the health of our guests and crew with contactless temperature checks during the cruise; in case of flu-like symptoms, guests should immediately notify the Medical Center and free treatment will be provided.

SOCIAL DISTANCING

- Will social distancing rules be applied onboard? 

Yes. We have redesigned activities, adapted our services and reduced venue capacity to ensure that you can easily adhere to current social distancing recommendations, both onboard and ashore.

You will be reminded of social distancing guidelines at the time of booking and during your cruise through signage, public announcements, in-stateroom TV and staff engagement.

- Will guests be required to wear a mask?

You will be required to wear a mask throughout the cruise while indoors and in public areas. Mask use is not required outdoors but is recommended for not fully vaccinated guests. Where social distancing is not possible outdoors, mask use is recommended for all guests.
Please note that during embarkation, disembarkation and at all times when in the terminal, all guests must wear a mask and practice social distancing.

DINE & DRINK

- How will the Main Dining experience change?

Our main dining restaurants will continue to serve our guests with a wide array of inspiring dishes and high-quality cuisine. We are modifying the seating layout to enable safe physical distancing, and guests will have the same table and waiter throughout their cruise for extra peace of mind.

 

We have enhanced the cleaning and disinfecting of all venues, providing appropriate protective equipment to all servers and increasing the number of hand sanitizer stations at all restaurants.


Guests are required to wear face masks when entering the venue but are not required when seated in the restaurants.

- Will the self-service at the buffet be available?

Food will be plated and served by our crew at the buffet.

- Will Specialty Restaurants be open?

Yes, our sought-after specialty restaurants will be open while operating at a reduced capacity to comply with the precautionary health and safety measures. Reservations are available at the time of booking or by logging in after you've made your booking. Keep in mind, you can save up to 15% vs. onboard prices!

- Will there be any changes to the bars and lounges?

Our bars will be open and ready to serve our guests with their favorite cocktail or aperitif. To ensure we comply with the current social distancing recommendations, our staff will deliver drinks at the table and we will limit the capacity of each venue. Face masks do not need to be worn by our guests when seated in bars and lounges for vaccinated guests. Not fully vaccinated guests must wear face masks.

- How can I pre-book my drinks or restaurants onboard?

You can save time by personalizing your cruise before getting on board. Manage your booking online and easily add drink packages or dining experiences, book shore excursions with our special pre-cruise rates. 

- How can I get the restaurants and drinks menu at bars and restaurants?

For a contactless experience, guests will access restaurant and bar menus from their personal mobile device by scanning a QR code while on board. Before the cruise, MSC Cruises invites all guests to download the free MSC for Me app to browse all onboard restaurants, bars and lounges and to ensure a seamless onboard experience including making restaurant reservations.

ENTERTAINMENT, SERVICES & EXCURSIONS

- Will guests still be able to enjoy the theater shows and other activities? 

Yes, guests will enjoy our onboard award-winning entertainment with a few modifications:

 

- Reduced theater capacity to allow for empty seats between guests

- Extended entertainment program so tall guests can enjoy our award-winning shows

- Pre-booking of shows and activities to manage the number of participants


- Will the Kids Club be open and what kind of kids’ activities will be available?

Our Kids Club and family activities will welcome kids and parents in a healthy and safe environment while ensuring a fun and enjoyable experience.

New measures include reduced capacity, a streamlined registration process, contactless temperature check and hand sanitization upon entry. We're adding new exciting activities and family game shows that will be available for booking up to one day in advance. Toys and water will be provided by our staff, while personal belongings are not permitted as an additional safety measure.

- Will you still have Spa and Fitness services available to guests? 

MSC Aurea Spa and Fitness facilities and services will be available* with enhanced health and sanitation measures, extended opening hours and reduced capacity in public spaces. Onboard services are subject to changes based on local regulations or other restrictions, in the context of the COVID-19 situation.

 

For health and comfort, guests will pre-book spa treatments, fitness sessions and thermal area visits by phone.

 

Fitness machines and equipment, spa areas and treatment rooms will be thoroughly disinfected after each use as well as deep-cleaned and disinfected every night.

 

All Spa staff have been trained on rigorous health and sanitation measures and will wear appropriate protective equipment.

 

*Depending on ship-class, the following experiences will be closed until further notice: Saunas, Steam Rooms, Heat Baths Whirlpools, Ice & Snow Experiences. Salt Relax Room, Harmonic Relax Rooms, Experience Showers, Heated Loungers will remain open to our guests.   

- Will guests be able to use the casino?

The casino remains fully functional under the new protocol with added disinfection and social distancing measures in place, including frequent disinfecting of chips, replacing playing cards on a regular basis and a reduced number of seats at gaming tables.

- Will there be any restrictions to visit some ports?

Fully vaccinated are free to go ashore in each port of call, including our exclusive private island, Ocean Cay MSC Marine Reserve, or enjoy one of our many offered shore excursions.

 

Not fully vaccinated guests will not be allowed to go ashore unless they purchase a shore excursion through MSC Cruises.   On Ocean Cay MSC Marine Reserve, not fully vaccinated guests may spend the day as they wish or purchase one of our many offered shore excursions. .

 

- Can I go ashore freely if my kids are not vaccinated?

Any fully vaccinated guests in the same traveling party with a not fully vaccinated guest or a child 11 years old or younger are considered not fully vaccinated for the purposes of shore excursions. Everyone will need to purchase a shore excursion as not fully vaccinated guests. 

 

Example - A family of four, two adults and two children under 11 years old: All guests will be required to participate in a shore excursion for not fully vaccinated guests.