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Frequently asked questions
Find the information you’re looking for in our Frequently Asked Questions section. You can either search by topic or look for a specific...
Crime reporting
Mini and Juniors club
On board payment
What credit cards are accepted? What are the payment methods on board? Can cash withdrawals be made on the ship? Read our Frequently Asked Questions...
RED SEA & Saudi Arabia Cruises
Staterooms
Learn about our staterooms and what is included from our FAQ section....
MSC Voyagers Club
What is the MSC Voyagers Club? Why should I register to the MSC Voyagers Club? What are the privileges of each MSC Voyagers Club level? Read our FAQ...
On board shopping
Is there duty free on board? What shops are there on board? What are the shop opening hours? What credit cards are accepted? Read our Frequently Asked Questions...
Internet access
What is satellite internet access and how does it work? How much does each satellite internet access package cost? Read our Frequently Asked Questions...
Safety on board
Read our Safety and Security Frequently Asked Questions section here and find the information you’re looking for on MSC Cruises website. Crime Response, CVSSA, Security...