News

CORONAVIRUS UPDATE - FEBRUARY 7, 2020

2/7/2020

NEW TRAVEL RESTRICTIONS ADDED


UPDATE: FEBRUARY 7, 2020


MSC is taking these precautionary steps regarding the Coronavirus: 

  • Guests who have traveled to, from or through mainland China, Hong Kong, or Macau in the past 30 days will be denied boarding (the same rule applies to all travel companions);
  • Guests who have passed through mainland China, Hong Kong, or Macau airports will be denied boarding (the same rule applies to all travel companions);
  • Guests with signs or symptoms of illness such as fever (≥38 C°/100.4 F°) or feverishness, chills, cough or difficulty breathing will be denied boarding (the same rule applies to all travel companions);
  • Anyone who has close contact with, or helped care for anyone suspected or diagnosed as having coronavirus within 14 days before their cruise will be denied boarding;
  • Anyone who is currently subject to health monitoring for possible exposure to novel coronavirus will be denied boarding;
  • Guests from all nationalities are required to fill out a pre-embarkation questionnaire;
  • Mandatory non-touch thermal scans conducted for all guests and crew prior to embarkation for every cruise;
  • Elevated deep-sanitation on every ship in MSC's fleet;
  • While sailing, guests who may have fever symptoms will be isolated to their stateroom, including guests staying in the same stateroom.
 

For more details and information, please read the entire article below. 


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In light of the coronavirus outbreak in China, MSC Cruises has taken precautionary measures for the health and well-being of its guests and crew on all of its global fleet. MSC Cruises has undertaken a series of actions since January 24, and due to the latest coronavirus developments, is currently implementing additional public health measures across its fleet.
 
While there are no cases of coronavirus on board any of MSC Cruises’ ships the measures are additional steps to secure the health and well-being of all guests and crew.
 

  • Guests from all nationalities are required to fill out a pre-embarkation questionnaire and anyone who has traveled to, from or through mainland China, Hong Kong or Macau in the past 30 days, or visited or transited via airports, will be denied access to the ship. The same rules apply to such passengers’ travel companions (parent, spouse, child, siblings, or a companion who shares a stateroom);
  • Mandatory non-touch thermal scans conducted for all guests and crew prior to embarkation for every cruise operated by the company anywhere in the world, and passengers with signs or symptoms of illness such as fever (≥38 C°/100.4 F°) or feverishness, chills, cough or difficulty breathing will be denied embarkation. The same rules apply to their travel companions;
  • Anyone who, within 14 days before embarkation, has had close contact with, or helped care for, anyone suspected or diagnosed as having coronavirus, or who is currently subject to health monitoring for possible exposure to novel coronavirus, will be denied boarding;
  • Elevated deep-sanitation on every ship in the line’s entire fleet;
  • Passengers with a Chinese passport who have not traveled from or through mainland China, Hong Kong or Macau, in the past 30 days, and who are in good health, can access the ship. However, authorities in certain countries are temporarily not allowing holders of a Chinese passport to travel into their territories. At the date of publishing, holders of Chinese passports are not allowed to travel into: Singapore, Taiwan, Malaysian ports and Thailand. This list may change based on future government regulations;
  • If guests develop fever symptoms once on board, they will be isolated in their stateroom, and the same measure applies for their close contacts, including guests staying in the same stateroom and family members, as well as any crew member who may have served these guests. Please note this is a preventative measure and we have no cases on board.
  • Everyone on board can have their temperature checked at the Medical Center.
 
Since the outbreak of the coronavirus in China, MSC Cruises has been closely monitoring the public health and safety situation in each of the regions its ships sail. The company has been consulting with international and local health authorities to follow their advice and recommendations.