MSC UpGrade is a bid-based cabin upgrade Program where Guests can score fantastic upgrades on select cabins and voyages.A. MSC UpGrade is a bid-based cabin upgrade Program where Guests can score fantastic upgrades on select cabins and voyages.
MSC UpGrade Offer amount is per cabin for the entire duration of the cruise.
Each upgrade Offer is reviewed individually. Therefore, MSC Cruises can’t guarantee that all reservations traveling together will be upgraded, or that upgraded staterooms will be located near each other.
No, once your bid is accepted, your credit card is charged immediately, and the upgrade amount paid is final and non-refundable.
You get to keep the promotions you already have based on the stateroom category initially booked.
No, guests cannot request specific staterooms or ship location.
You may modify or cancel your Offer if it has not already been accepted by MSC Cruises and provided credit card has not been charged.
The Offer can be accepted at any time from the moment it is submitted until the voyage departure. You will receive an email notifying you if your Offer has been accepted.
No, if your party is occupying more than one stateroom, you’ll need to submit an individual bid for each reservation. Please understand that these bids are reviewed independently, so MSC Cruises cannot guarantee both staterooms will receive an Upgrade. Should one reservation be upgraded and the other isn’t, guests from the un-upgraded stateroom cannot be transferred into the upgraded one. All reservations cancelled within the penalty period will be subject to MSC’s standard cancellation fees outlined in the Booking Terms and Conditions.
To receive an email invitation to Bid on a stateroom upgrade, you must be opted in to MSC marketing emails. Also, the MSC UpGrade Program is subject to availability and may not be available for all voyages or in all stateroom categories. If you wish to ensure a particular stateroom category, you should book your desired stateroom category at the time of booking.
The MSC UpGrade Program is a stateroom upgrade only. Guests will keep their original promotions and experiences. The only exception is when upgraded to AUREA or YACHT CLUB cabins, the Guest will receive the associated Aurea or Yacht Club experience benefits of their new stateroom.
If the upgrade stateroom category includes a Higher amount for the Hotel Service Charge, these will be charged to Guests at the end of the Cruise.
Yes, the accepted Offers will earn MSC Club Points.
