"To support our commitment to greater female representation, we held two women-only recruitment events in 2025, and we aim for at least 30% of new crew hires to be women in 2026."
Growing talent from within: We want to support the career development of our employees. Our talent management program offers a wide range of experiences for those with high potential, so they can deliver the best experience to our guests and keep their teams highly effective. The capabilities of our onboard managers are reviewed regularly to confirm they have the right abilities for their roles. We work with individuals on career paths that can lead to further promotion, depending on business needs. We promoted 5,600 crew members in 2023.
Gender equality: We want to provide equal opportunities and gender equality across our whole workforce. Gender equality fosters diversity, sharpens decision-making, and drives innovation across the industry. It creates a more inclusive and equitable work environment, helps attract a wider talent pool, addresses workforce shortages, and supports the industry's growth.
Currently, 54.9% of our shoreside staff and 19.5% of our onboard crew are women. As we recruit, we aim to improve the gender balance throughout our business.
A diverse workforce: We are proud of our international workforce, with more than 144 nationalities represented, bringing diverse backgrounds, beliefs, and experiences, including many staff who are LGBTQ+. We proactively recruit from as many countries and communities as possible, and we were the first cruise company to recruit in Rwanda and the Ivory Coast. Our recruitment also benefits local economies, bringing new or additional employment opportunities.
Training our teams: In 2023, our crew collectively completed 512,930 training hours, an average of 11.5 hours per crew member. We train many of our crew at our dedicated facilities in Bali, Manila, New Delhi, Durban, and Port Louis, which replicate the equipment found on our ships and use simulations to create the right environment. A team of mobile trainers also visits our ships, and crew are given access to e-learning modules. Our deck and engine teams undergo extensive technical training and certification, enabling them to use complex technical equipment. Third-party organizations assess our trainers, and our training is aligned with all applicable national and international rules and regulations.
Creating leaders: We recruit from within whenever possible, and we promoted 5,600 crew members in 2023. We want to retain and promote staff within our business. Our talent management program offers initiatives such as leadership development, promotion plans, and individual performance management. There are clear parameters that must be met to qualify for internal promotion. Candidates must achieve Individual Performance Management goals, reach relevant language standards, and complete specific department training. Promotion Committees ensure we meet diversity criteria at all managerial levels.
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