Hotel Service Charge

During your cruise, you will meet staff throughout the ship who provide you with excellent service. They are supported by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment on board. For your convenience, MSC Cruises will automatically add a daily Hotel Service Charge to your shipboard account, based on your chosen itinerary and the number of days for which the services are actually provided.


The rates are per person per day. It does not apply to children under 2 years of age old at the time of the cruise departure date.

Hotel Service Charges

 

Caribbean & Alaska and USA booked from May 11, 2026

 

Caribbean & Alaska and USA

Yacht Club Caribbean & Alaska and USA

Guests (2 yrs old and above)

$17 USD per night

Guests (2 yrs old and above)

$23 USD per night

Children (Less than 2yrs old)

 No Service charge applied

Children (Less than 2yrs old)

 No Service charge applied

 

Caribbean & Alaska and USA booked before May 11, 2026

 

Caribbean & Alaska and USA

Yacht Club Caribbean & Alaska and USA

Guests (2 yrs old and above)

$16 USD per night

Guests (2 yrs old and above)

$20 USD per night

Children (Less than 2yrs old)

 No Service charge applied

Children (Less than 2yrs old)

 No Service charge applied

 

Far East ( China, Japan, and Korea)

 

Far East

Yacht Club Far East

Guests (2 yrs old and above)

$18 USD per night

Guests (2 yrs old and above)

$21 USD per night

Children (Less than 2yrs old)

 No Service charge applied

Children (Less than 2yrs old)

 No Service charge applied

 

Grand Voyages

 

Grand Voyages from Mediterranean, North Europe, Dubai, Emirates & Oman, Antilles, Red Sea, and Far East

Yacht Club 
Grand Voyages from Mediterranean, North Europe, Dubai, Emirates & Oman, Antilles, Red Sea, and Far East

Guests (12 yrs old and above)

12 EUR per night

Guests (12 yrs old and above)

16  EUR per night

Child (Between 2 and 11 years old)

6  EUR per night

Child (Between 2 and 11 years old)

8 EUR per night
 Child (Less than 2 years old)

 No Service charge applied  Child (Less than 2 years old)

 No Service charge applied


Grand Voyages from South Africa, South America, Caribbean, and Alaska (Panama Canal included)

Yacht Club
Grand Voyages from South Africa, South America, Caribbean, and Alaska (Panama Canal included)

Guests (12 yrs old and above)

$16 USD per night

Guests (12 yrs old and above)

$20 USD per night

Child (Between 2 and 11 years old)

$18 USD per night

Child (Between 2 and 11 years old)

$10 USD per night

Child (Less than 2 years old)

 No Service charge applied  Child (Less than 2 years old)

 No Service charge applied

 

Mediterranean, Canary Islands, North Europe, Antilles, Dubai, Emirates and Oman, Red Sea, & World Cruise

 

Mediterranean, Canary Islands, North Europe, Antilles, Dubai, Emirates and Oman, Red Sea, & World Cruise

Yacht Club
Mediterranean, Canary Islands, North Europe, Antilles, Dubai, Emirates and Oman, Red Sea, & World Cruise

Guests (12 yrs old and above)

12  EUR per night 
(11 GBP per night if onboard currency is GBP)

Adults (12 years old and over)

16 EUR per night

(14 GBP per night if onboard currency is GBP)

Children (Between 2 and 11 yrs old)

6 EUR per night 
(6 GBP per night if onboard currency is GBP)

Child (Between 2 and 11 years old)

8 EUR per night

(7 GBP per night if onboard currency is GBP)

 Children (Less than 2yrs old)

No Service charge applied

Child (Less than 2 years old)

 No Service charge applied

 

South Africa cruises booked from March 2, 2026

 

South Africa

Yacht Club South Africa

Guests (12 yrs old and above)

$17 USD per night

Guests (12 yrs old and above)

$21 USD per night

Child (Between 2 and 11 years old)

$9 USD per night

Child (Between 2 and 11 years old)

$11 USD per night
 Child (Less than 2 years old)

 No Service charge applied  Child (Less than 2 years old)

 No Service charge applied

 

South Africa cruises booked before March 2, 2026

 

South Africa

Yacht Club South Africa

Guests (12 yrs old and above)

$10 USD per night

Guests (12 yrs old and above)

$14 USD per night

Child (Between 2 and 11 years old)

$5 USD per night

Child (Between 2 and 11 years old)

$7 USD per night
 Child (Less than 2 years old)

 No Service charge applied

Child (Less than 2 years old)

 No Service charge applied

 

South America cruises booked from March 2, 2026

 

South America

Yacht Club South America

Guests (12 yrs old and above)

$19 USD per night

Guests (12 yrs old and above)

 $23 USD per night

Child (Between 2 and 11 years old)

$13 USD per night

Child (Between 2 and 11 years old)

 $16 USD per night

Child (Less than 2 years old)

 No Service charge applied

Child (Less than 2 years old)

 No Service charge applied

 

South America cruises booked before March 2, 2026

 

South America

Yacht Club South America

Guests (12 yrs old and above)

$16 USD per night

Guests (12 yrs old and above)

$20 USD per night

Child (Between 2 and 11 years old)

$8 USD per night

Child (Between 2 and 11 years old)

$10 USD per night

Child (Less than 2 years old)

 No Service charge applied

Child (Less than 2 years old)

 No Service charge applied

faq

What happens to the hotel service charge when guests change their booking?

The Hotel Service Charge is based on individual itineraries. If a guest elects to change their current ship and sail date, the Hotel Service Charge amount will be adjusted to reflect the new applicable amount. This new amount will be detailed on the guest’s updated booking confirmation, in the item charge section for each guest.

Can the hotel service charge be reduced or cancelled in case of complaints on board?

The Hotel Service charge serves to ensure we maintain the highest quality standards of service to our guests. The daily amounts below have been calculated with this in mind and cannot be modified. However, should you wish to remove any of the daily Hotel Service Charge in the unlikely event that you do not receive satisfactory service, you may do so by contacting the Guest Relations Manager onboard. If you wish, the daily Service Charge for your cruise can be added to the price of your cruise at the time of booking, rather than added to your onboard account during the cruise. Please let your booking agent know if you would like to add the Service Charge to your cruise price.

Are MSC Voyagers club members exempt from the hotel service charge?

No, Hotel Service Charges are applicable to all guests 2 years of age and older.

Some guests have always tipped individual employees. Would that also be allowed?

The recommended daily amount of the Hotel Service Charges help show the guest’s appreciation for a wide range of crew members who contribute to their enjoyment and well-being on board. If a guest has received exceptional service and would like to offer additional gratuities, they may do so at their own discretion.

How is the hotel service charge shared with the staff?

The Hotel Service Charges are distributed among crew members who contribute to the enjoyment and experience while on board. These crew members include stateroom attendants, bar, dining, and culinary staff, as well as many valued hotel operations crew that work hard behind the scenes.