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Healthcare Heroes | MSC Cruises

We want to thank you

 

You deserve a vacation and we've got just what you need. Spread out and relax on over 2 miles of pristine beaches, rent a private cabana for the day with endless views of the ocean, or pamper yourself to a well-deserved beachside massage. Our exclusive private island, Ocean Cay MSC Marine Reserve is your rejuvenation getaway and exclusive only to MSC Cruises guests. All Caribbean and Bahamas cruises departing from the U.S. include a stop at Ocean Cay so plan your escape to The Bahamas or Caribbean today.

YOUR EXCLUSIVE OFFER:

Up to 10% OFF ALL Cruises (except World Cruises)

5% for Inside and Oceanview categories, 10% for Balcony, Suite, and Yacht Club categories.  Subject to availability.  See Terms & Conditions for details. 


faq

We prepared a list of Frequent Asked Quesions (FAQ) to quickly get answers to you for the most common questions

Who is eligible for the Healthcare workers 'Thank you' special offer?

Our healthcare workers ‘Thank you’ special offer is available on select cruises to all front-line and back office workers from the healthcare industry, including doctors, nurses, and pharmacists as well as all those who work in research laboratories.

 

Eligible healthcare workers: All doctors, nurses, front line and back office workers employed in hospital facilities, other related hospital services (ie. cleaning staff - only if directly hired by the hospital, excluding private companies), family doctors, pharmacists (operating during pandemic), private doctors and medical figures not employed in hospital facilities ONLY if specializing in directly related COVID-19 diseases (doctors who specialize in pneumology, virologists), healthcare volunteers (ambulance, social services) who offered their support during COVID-19 emergency, firefighters, retired doctors who were called back to service to give support during pandemic, research lab employees (only if you've specifically performed COVID-19 tests).

Note, given the current health and safety restrictions applied in terms of country of residence, only residents of Schengen countries can use this benefit on cruises currently sailing in Europe.

Which supporting document do I need to provide? When are they needed?

Upon booking your cruise, you will be asked to provide us with a valid proof of service. We kindly require you provide us with (1) a copy of your ID card and (2) a certificate of your healthcare certificate/official identification.

Those supportive documents must be emailed to our contact center at mschealthcarehero@msccruisesusa.com to receive the discounted healthcare worker ‘Thank you’ fare. Those same supportive documents must also be brought to the ship at embarkation.

If I hold a Future Cruise Credit (FCC) voucher from a previous canceled sailing earlier this year, can I benefit from this offer by redeeming my voucher for the healthcare worker offer?

Yes, you are eligible to redeem your voucher prior to its expiration date, and benefit from our exclusive offer. When you call in for your exclusive promotion, please inform the contact center of the voucher.

How many staterooms can the healthcare professional bring with them and do they all get the same discount?

The healthcare worker is required to be part of the reservation and must sail in order for the discount to be applied. If two or more staterooms are booked, the discount will be applied only to the stateroom the healthcare professional occupies. This offer allows a healthcare worker to book multiple cruises at a discounted rate. The health care professional must be personally traveling on each booked cruise to receive the discount.

If I have already redeemed my Future Cruise Credit (FCC) voucher for a future sailing, can I still benefit from this special offer?

No, our offer is not retroactive even for Future Cruise Credit (FCC) vouchers holders. Our healthcare worker ‘Thank you’ offer only applies to new bookings or future FCC voucher redemptions.
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