We want to thank you

Our healthcare workers ‘Thank you’ special offer is available on select cruises to all front-line and back office workers from the healthcare industry, including doctors, nurses, and pharmacists as well as all those who work in research laboratories.

 

Eligible healthcare workers: All doctors, nurses, front line and back office workers employed in hospital facilities, other related hospital services (ie. cleaning staff - only if directly hired by the hospital, excluding private companies), family doctors, pharmacists (operating during pandemic), private doctors and medical figures not employed in hospital facilities ONLY if specializing in directly related COVID-19 diseases (doctors who specialize in pneumology, virologists), healthcare volunteers (ambulance, social services) who offered their support during COVID-19 emergency, firefighters, retired doctors who were called back to service to give support during pandemic, research lab employees (only if you've specifically performed COVID-19 tests).

Note, given the current health and safety restrictions applied in terms of country of residence, only residents of Schengen countries can use this benefit on cruises currently sailing in Europe.

Upon booking your cruise, you will be asked to provide us with a valid proof of service. We kindly require you provide us with (1) a copy of your ID card and (2) a certificate of your healthcare certificate/official identification.

Those supportive documents must be emailed to our contact center at mschealthcarehero@msccruisesusa.com to receive the discounted healthcare worker ‘Thank you’ fare. Those same supportive documents must also be brought to the ship at embarkation.

Yes, you are eligible to redeem your voucher prior to its expiration date, and benefit from our exclusive offer. When you call in for your exclusive promotion, please inform the contact center of the voucher.

The healthcare worker is required to be part of the reservation and must sail in order for the discount to be applied. If two or more staterooms are booked, the discount will be applied only to the stateroom the healthcare professional occupies. This offer allows a healthcare worker to book multiple cruises at a discounted rate. The health care professional must be personally traveling on each booked cruise to receive the discount.

No, our offer is not retroactive even for Future Cruise Credit (FCC) vouchers holders. Our healthcare worker ‘Thank you’ offer only applies to new bookings or future FCC voucher redemptions.