MICE & Charter FAQs

Who do I contact to request a group proposal or a full ship charter proposal?

Click here to download the RFP form and submit your request to the MSC MICE & Charters team.
 
 

What size of groups can be accommodated?

Our groups range in all shapes and sizes. From a small group of 8 cabins all the way to full-ship charters, we can accommodate every group need.
 

Are there meeting facilities on your ships?

All our ships are fully equipped with state-of-the-art meeting facilities and conference centers. Most of our public venues can be transformed into the perfect meeting space you need. In addition, our A/V equipment are 100% complimentary to you.
 

What kind of charges should I expect to set up our group meetings?

In addition to A/V equipment, all public venues are free of charge. You can convert any lounge to meeting space, office, or simply a venue for team building activities which are all complimentary. Additional fees apply should catering or Food & Beverage services are required.
 

Are there food & beverage packages available for catering our events?

We have endless food & beverage options for all your programming needs. Coffee and tea, water bottle, snack set ups are all available. Cocktail parties can be arranged at your desired time which can include our entertainment or yours! Food & beverage requirements are available at applicable fees.
 

What procedures do I need to follow to set up private functions, meeting space and all other needs on my group’s agenda?

Our dedicated team will work with you before you step foot onboard. We will confirm private function space based on ship availability so you can communicate your groups schedule ahead of time. The earlier we work to confirm these times and venues, the better selection we will have.
 

Will my attendees be able to have same time group dining?

Your group is guaranteed to dine together every evening. Prior to boarding, we will work with you on dining assignments. You will have the option of choosing main or late dining for your group which will be printed on your MSC Cruise Card. We will also ensure that your group is seated together.
 

What are some customization options that can be prepared for my group program?

There are customization options for every event. We can add your logo to our lavish welcome signs, turn down gifts, personalized letters to the staterooms. We also will work together with you if there are ways you would like to see your company or event logo implemented onboard in additional to reviewing your branding plans that you would provide.
 

What are the benefits of booking a meeting or incentive program on MSC Cruises?

MSC Cruises has a fully dedicated and seasoned MICE Team that’s here to support you. With all the public space we have to offer on our ships, there’s no doubt you’ll have the best opportunities to provide that flawless wow-factor for your group. We offer plenty of space onboard and cater to your team building events; perfect for any corporate meeting & incentive program.
 

Why should we choose a cruise versus a land-based resort?

Luxurious accommodations, dining, entertainment, activities & more included; pay all in advance and no hidden fees; meeting & function space plus complimentary A/V onboard means no more “budget busting costs” are just a few of the reasons the best events are held seaside.

What if my group wants to set up a private shore excursion?

We have a fully dedicated team for shore excursions available to your group. We handle all the back end and coordinate with the tour operators to present you with affordable options to offer your group.
 

Does MSC have a private island destination?

We proudly launched our private island, Ocean Cay, MSC Marine Reserve officially in December 2019. Located in the Bahamas, 64 miles east of Miami, discover our new exclusive destination. While connecting with the natural world, immerse yourself in an eco-friend environment. You can organize your next program with team-building activities, custom events and exclusive use of venue space. Allow participants to relax on one of 8 stunning beaches with crystal-clear waters.

Will there be internet access on my cruise?

Yes, we have internet packages available for purchase.
 

Who do I talk to if I need assistance with my group onboard?

While our dedicated team is with you every step of the way before your group boards the ship, our onboard crew is ready to meet with you and go over your events in detail. All of our ships have an Event Manager to assist throughout the length of the sailing. Their service is complimentary to you.
 

Does MSC have suites for the traveler who prefers luxurious accommodations?

Yes! Not only do we offer a variety of stateroom accommodations and experiences, we also have our exclusive MSC Yacht Club; a place where you can savor exclusivity and privacy. Indulge in the luxury of a private club, exclusive 24-hour butler service and a dedicated concierge are just the beginning. MSC Yacht Club is selectively available onboard MSC Meraviglia, MSC Divina, MSC Seaside, MSC Grandiosa, MSC Bellissima, MSC Fantasia, MSC Preziosa, MSC Seaview, MSC Splendida and coming soon to MSC Seashore and MSC Virtuosa. Perfect for top achievers and executive level teams.
 

What is the difference between the categories described as Bella, Fantastica & Aurea?

Choose the perfect MSC Experience to suit your groups needs. Ranging from value to all-inclusive, our categories are perfect for every kind of traveler. Download the Experiences grid here.
 

What entertainment options does MSC offer?

A diverse variety of performances is programmed for each evening: international musicals, classic and modern songs, dance, mime acts, magicians and jugglers. The entertainment staff will do their utmost to make every cruise enjoyable. The evening performance is announced in the daily on board program, which is delivered to the cabin. On select ships, we even offer the real Cirque du Soleil at sea! Designed to host exclusive shows by the world-famous Cirque du Soleil every evening, the Carousel Lounge is also a dining venue and becomes a lively disco after the two shows each night. Cirque du Soleil is available on MSC Virtuosa, MSC Grandiosa, MSC Bellissima and MSC Meraviglia. Charges apply.
 

My group are first timers on MSC but have status with other cruise lines or hotel operators. Why should we choose MSC?

We match your status to our Voyagers Club loyalty program! Click here  to apply.