To report any missing person or criminal activity while on board, you should immediately dial 99 Reception – Guest Service.
For a missing U.S. citizen and all serious felonies (homicide, suspicious death, kidnapping, assault with serious bodily injury, sexual assaults as defined by federal laws, firing or tampering with the vessel, or theft of money or property in excess of $10,000) the incident must be reported to the F.B.I. by telephone as soon as possible, to the U.S. Department of Homeland Security electronically and to the U.S. Coast Guard in writing. These requirements apply to incidents that occur on board in U.S. territorial waters, or on the high seas or in foreign waters if the assailant or victim is a U.S. citizen. The F.B.I. can assert criminal jurisdiction in all of these circumstances.
Each of the nations visited, as well as the vessel’s nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. MSC Cruises reserves the right to report any/all criminal allegations to any national, state or local law enforcement agency in addition to those mentioned. For missing person or felonies arising at any time during the cruise, you may independently contact the F.B.I. at the 24-hours telephone numbers for U.S. Embassies here listed or U.S. Coast Guard. For incidents within state or foreign waters or ports you may, in addition, contact local law enforcement authorities.
F.B.I. contacts for U.S. ports in our current itineraries are:
- MIAMI: (305) 787-6538 (firstname.lastname@example.org)
- SAN JUAN: (877) 324-7577
- ST. THOMAS: (340) 777-3363