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Disembarkation Procedures - Useful Information

Our mission at MSC Cruises is to do everything we can to make your vacation as relaxing as possible from the moment you book it to the moment you disembark our ship.

You will receive a short form to fill out from the ship to help make sure your disembarkation is smooth and coordinated.   Consult your Daily Program on the day prior to disembarkation to obtain all necessary information and disembarkation forms that are required to be filled by Customs and Immigration or Customs and Boarder Protection in the United States.

Prior to the end of your cruise, you will be provided with colored luggage tags.  Please fill-out the information requested on the luggage tags, apply them to your luggage and place your luggage in the hallway outside of your stateroom.  Your luggage will then be collected for disembarkation the following morning.   On the morning of embarkation, proceed to the public room assigned to you and await the announcement that you may depart the ship.

You should allow sufficient time from the ships arrival in port to the time local customs and immigration clears the ship for guests to disembark.  This process can sometimes take up to two (2) hours depending on the port of call.  

For guests using air transport, please be sure to check with your air carrier prior to beginning your vacation regarding the items with which you are allowed to bring onboard the aircraft.  MSC Cruises also strongly encourages its guests to visit the Department of Homeland Security’s web site (www.dhs.gov) and guests traveling through the UK to visit (www.dft.gov.uk) for the most up-to-date traveler information.

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Embarkation on cruise ship

BAGGAGE DISEMBARKATION PROCEDURE

You will receive a short form to fill out from the ship to help make sure your disembarkation is smooth and coordinated. Consult your Daily Program on the day prior to disembarkation to obtain all necessary information and disembarkation forms that are required to be filled by Customs and Immigration or Customs and Boarder Protection in the United States.


Prior to the end of your cruise, you will be provided with colored luggage tags. Please fill-out the information requested on the luggage tags, apply them to your luggage and place your luggage in the hallway outside of your stateroom. Your luggage will then be collected for disembarkation the following morning. Please note: We do not recommend to pack your valuables in your luggage for disembarkation. Instead, keep them with you in a handbag.


On the morning of disembarkation, proceed to the public room assigned to you and await the announcement that you may depart the ship. You should allow sufficient time from the ships arrival in port to the time local customs and immigration clears the ship for guests to disembark. This process can sometimes take up to two (2) hours depending on the port of call.

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